A small business website may have
several purposes, but it needs traffic to accomplish any of them.
Whether your website sells products or services, gives information about
your business or contains information of interest to potential
customers, people have to be able to find your website before they can
deal with your company. Once people visit, the website has to be useful
and attractive enough to keep them there and get them to come back.
There are several techniques that can increase traffic, help you
evaluate your website and ultimately gain customers.
Pay for Traffic
A
quick way to gain traffic, especially for a new website, is to pay for
visitors in a pay-per-click campaign. Sites that offer this service
include Google and Bing. You choose keywords that relate closely to your
site and, when your listing comes up during a search and someone clicks
on it to visit your site, you pay a fee for this visitor. Keywords that
are unique to your site are less expensive than common keywords and the
visitors they generate are more interested in your site.
In
addition to Internet-based initiatives, you have to get your website
address out into the off-line world as well. A key strategy for offline
publicity is to make sure your domain is prominent on all your publicity
and marketing materials as well as your business card and letterhead.
Your email address has to feature your domain as well. Use
@yourdomain.com instead of a Gmail, Yahoo or other address. That way you
publicize your domain every time you send out an email.
Using social media to promote your site is a free way of publicizing your business. You can create a company page on Facebook and use your
personal account to post messages about your business activities. Google
Plus offers similar functions and allows you to group your business
contacts together. Twitter is more useful once you have made a name for
yourself and can accumulate enough followers to make regular tweeting
worthwhile. If your business is multimedia-oriented, you can share
pictures, video and music on Tumblr. Social-media promotion ensures that
your contacts and potential customers are reminded regularly of what
your business has to offer.
Freebies
A
great way to encourage visitors is to give away something for free on
your website in return for registration. You have to require visitors to
fill out a form with some contact information to make sure each visitor
only gets one free item. Small businesses that don't have much money
can give away free information in the form of articles or e-books.
Inexpensive items that feature your logo or a message from your company
do double duty by advertising your business after bringing in visitors.
Evaluate
Once
your website receives regular traffic, it's time to evaluate its
function and your campaign. The site has to have traffic analysis
software installed that lets you see how many visitors are returning,
where they are coming from and where they are going on the site.
Examples of software that accomplishes these functions are Webalizer and
Analog. If you open a Google account or already have one, you can also
use Google Analytics. If the website has e-commerce or is collecting
visitor information, you have to look at how well it is accomplishing
its purpose. Such software lets you see which of your traffic-promoting
activities are the most successful and which parts of the site are
popular. You can then make corresponding changes on your website and
adjust your campaign.
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